FAQ

  • Q1: What areas of Cornwall do you cover?

    We're based in Falmouth and serve Truro, Penryn, Helston, Redruth, Camborne, St Austell, and the Roseland Peninsula. We also consider projects slightly outside these areas - contact us to check.

  • Q2: Do you work in residential gardens only or commercial properties too?

    We work with both residential homeowners and commercial clients including holiday lets, care homes, office complexes, and rental properties across Cornwall.

  • Q3: Is there a minimum garden size you work with?

    No minimum size! We maintain everything from small courtyard gardens to large estate grounds. Every outdoor space deserves professional care.

  • Q4: How much does garden maintenance cost in Cornwall?

    Garden maintenance typically ranges from £25-£45 per hour depending on garden size, access, and work required. Regular maintenance contracts offer better value than one-off visits. We provide free quotes with transparent pricing before starting any work.

  • Q5: Do you charge by the hour or per job?

    For regular maintenance, we typically quote per visit based on estimated time. For landscaping projects (patios, fencing, etc.), we provide fixed-price quotes. One-off jobs can be hourly or fixed depending on scope.

  • Q6: Is there a call-out charge or are quotes really free?

    All quotes and consultations are completely free with no obligation. We don't charge call-out fees - we'll visit your property, assess the work, and provide a detailed written quote at no cost.

  • Q7: What payment methods do you accept?

    We accept bank transfer, cash, and card payments. For regular maintenance clients, we can arrange monthly direct debit for your convenience.

  • Q8: How quickly can you start work on my garden?

    During peak season (April-September), we typically start new projects within 2-3 weeks. In autumn/winter, we're often available within 1 week. For urgent work or garden emergencies, contact us directly for priority scheduling.

  • Q9: Do you just mow lawns or offer full garden services?

    We're full-service! We handle everything from regular lawn mowing to complete garden transformations including landscaping, patios, fencing, decking, planting, hedge work, and seasonal maintenance.

  • Q10: Do you remove garden waste or do I need to arrange disposal?

    We handle all garden waste removal and disposal as part of our service. Everything is taken away and properly disposed of or recycled - you don't lift a finger.

  • Q11: Are you fully insured and qualified?

    Yes, we carry full public liability insurance and our team members hold relevant horticultural and landscaping qualifications. We're professional, experienced, and fully covered for your peace of mind.

  • Q12: What if my garden needs extra work beyond regular maintenance?

    We'll always communicate if we spot issues requiring additional work (diseased plants, repairs needed, etc.). Any work beyond your agreed maintenance schedule will be quoted separately and only done with your approval.